Worst. Service. Ever. I've been several times for dinner and each and every time - from a quick snack to dinner in a private dining room - we've been there have been massive issues with food not arriving together or on time, orders being lost or forgotten, our credit card going missing, someone else taking our table.... I think they've over-subscribed themselves. It was quirky and cool to begin with, but now it's just too busy. And their rule about not being able to take photographs (even though we'd booked a massive table for a friend's special birthday) is just bloody stupid. Apparently it's to make sure that the hoardes of c-list celebrties in-situ don't think they're being papped. For christ sake!
The food, when/if it arrives, is OK. Usually below-average if you're on a bigger table. The pizzas are good. Go downstairs to Pizza East instead if you're hungry.